Delivery Information

Despatch and Delivery

Despatch

We will endeavour to send your order out the same day, if the order is received before 4pm on a weekday. This can vary during busy periods such as Christmas, and is dependant upon the number of orders received on any given day. Priority is given to orders from our site, over orders from other sources. 

We will email you when the order is despatched, so that you know when to expect it, and we include a tracking link, so you can check where it is. 

Delivery Times/Carrier

UK Deliveries

These are sent by Royal Mail Tracked 24 postal service, and should arrive the next working day. A tracking number will be sent in the dispatch email.

EU Delivery 

Unfortunately, since the UK left the EU we are unable to send anything to the EU. This may change if the agreements change.

US and Australian Delivery.

Sorry, we cannot currently ship here, but hope to resume soon.

Canadia Delivery 

Sorry, we cannot currently ship here, but hope to resume soon.

 

Only UK deliveries have the cost included, deliveries outside of the UK incur an addition cost dependant on the destination, this will be displayed at the check out but are:

USA- £25 DHL Express

Canada £10 Royal Mail/Canada Post

Australia £25 DHL Express

New Zealand £25 DHL Express

Mexico £30 DHL Express

These prices will be converted into your currency based on the current exchange rate.

We may be able to ship to other countries, please contact us to check. We are sorry but we will not ship to Russia due to the current situation.

 

Customs Duties Click on the country below to be linked to the websites for the relevant countries in respect of any duties that may be payable:

Australia

Canada

USA

In brief, you Should not be charged below $1,000 in Australia, $800 in the USA, but Canada is only about $20 and differs in different regions so it is essential that you check.

Regardless of the country we recomend that you check before buying as we do Not cover any duties payable.

NB- For deliveries by DHL, please make sure that you arrange delivery to address where someone can take delivery, if DHL cannot deliver after a couple of tries they will return the item and charge us. This charge will be debited from any refund and is ofter higher than the price paid in which case no refund would be due. 

Part Shipments

If you order an item that is in stock, and an item which is not, then we will email you to see your preference of waiting till both items can be sent together, or sent separately. There will not be an additional charge if you would like them shipped separately.

If you have any questions or special requirements, please let us know and we will do what we can to help, you can contact us HERE.

Take care.

Paul and Ang